Atom Vapes products are some of the best built products on the
market, but just in case you’re not satisfied with Atom Vaporizers,
please read our warranty policy for information about defects and
returns. The product must be registered online within 14 days of
receiving the product for the warranty to be valid.
We offer a 90 day limited warranty for batteries, wall chargers and USB chargers. A 48 hour limited Dead on Arrival (DOA) warranty is offered for tanks, clearomizers and all other consumable parts. E-liquid is not covered under warranty due to the nature of the product. Warranty only applies to manufacturing defects and does not cover abuse and accidents. Please read the guidelines below for more information:
- All non-consumable products such as batteries and chargers must be registered within 14 days of receiving the product for the warranty to be valid.
- For DOA products, we must be notified within 48 hours of receiving the product in order for the warranty to be valid. The Product must be shipped back to us within 72 hours of receiving the product. Proof of purchase is also required to confirm the purchase date of the product.
- Clearomizers, tanks, coils and all other consumable parts are only covered by the DOA 48 hour limited warranty. Due to the nature of tanks and clearomizers, Atom cannot accept any consumable product or parts that have been used in any way what so ever.
- All shipping back to Atom Vapes has to be paid for by the customer
- Defective products have to be returned before replacements can be sent out
- Atom is not responsible for lost or stolen packages. Please contact your courier service for undelivered items
For more information please refer to our terms and conditions.