Shipping & Returns




IMPORTANT: We ship with in 24hrs on weekdays Mondays to Fridays. Once shipped,  please allow 3 - 6 days business days for delivery in U.S.A and 7 - 10 days for international orders. 

Most orders ship from United States

Atom Vapes products are available to customers worldwide. The order will be shipped according to the time specified during checkout, based upon the shipping option selected. The delivery times are not guaranteed and should be used as a rough guideline. You will be notified of the order tracking number and instructions via email when the order is shipped.

NOTE: Public holidays and events in China and the country of destination may delay the delivery process. Atom Vapes cannot offer any guarantee of delivery or accept any liability for lost orders. All delivery issues should be addressed with your local post office or the courier company used.

For more information please read our Terms & Conditions.


We take the quality of our products very seriously, and any inconvenience to the customer is an inconvenience to us. If a product is defective please send it to the service center listed below. We will examine the product and identify the problem in order to stop it from occurring in the future.

Before shipping the product to the address below please email us in advance explaining the exact cause of the problem (with images). You must include the product serial number along with the product in its original packaging.  Please include a note stating if you would like to exchange or return.

Please refer to our Terms and Conditions for more information.

Atom USA Inquiries

1444 Sur Este Ave
Las Vegas,
Nevada, 89123,
United States
T: +1 702 722 1618
SMS:+1 702 722 1618

Atom European Service Center

Unit 3-4 Armoury Trading Estate
Armoury Road
B11 2RG
T: +44 (0)121 3069294

Atom Asian Service Center

Floor 2, Building A4, Nanan Technology Industrial Park
Nanpu Road, Shajing Town, Bao'an District,
Shenzhen Guangdong, 518125, China
T: +86 138 2438 3782

The Heart Mod by Atom Vapes - 4th Generation Vaping